Refund Policy
We stand behind our service with a 30-day money-back guarantee on all paid plans.
Last updated: 16 July 2026
1. 30-day money-back guarantee
If you are not satisfied with your paid membership, you may request a full refund within 30 days of purchase. This guarantee applies to all paid plans and is intended for members who have genuinely tried the service and found it unsuitable for their needs.
2. How to request a refund
- Contact customer support by phone, email or WhatsApp within 30 days of your purchase.
- Briefly explain the reason for your request.
- Where your request relates to a problem with the service, please include screenshots or links documenting the issue — this helps us resolve it for others too.
3. What is not eligible
- Requests made more than 30 days after purchase.
- Cancelling your subscription does not by itself create a refund entitlement — cancellation stops future renewals only.
- Accounts terminated for breaching our Terms & Conditions.
4. After a refund is approved
- Your premium membership deactivates immediately upon approval.
- Premium feature restrictions take effect within 24 hours.
- Any premium content obtained under the plan ceases to be usable once the refund is processed.
5. Processing time
Approved refunds are returned to your original payment method. Please allow up to 14 days for the amount to reflect, depending on your bank and region.
6. Fair use
We reserve the right to review refund requests and decline those that are ineligible under this policy or that show a pattern of abuse of the guarantee.
7. Contact us
To request a refund or ask about this policy, reach us at:
- info@sunnahshaadi.com
- +91 88280 78824
- WhatsApp +91 88280 78823
- Flat #403, Building B20, Vaishali Nagar, Oshiwara - Near Shakti Hospital, S.V. Road, Jogeshwari (West), Mumbai, Maharashtra, Pin 400102